What's New

You can now port your existing phone numbers into CallScaler. Submit a port request from the Numbers page, upload required documents, and track the entire process in real time. You'll get email updates at every step. submission confirmation, transfer date confirmed, and completion. Chat directly with our team through the built-in conversation thread if you have questions.

Support tickets are now handled by an intelligent assistant that investigates your account before responding. It understands your setup, checks your numbers, and reviews your billing history to give accurate, personalized answers. not generic docs links. You'll also see unread message indicators so you never miss a reply.

New accounts created via Google sign-in now require phone verification before accessing the app. This adds an extra layer of security to your account.

Dark mode has been overhauled with a new blue-gray color palette. Cards, inputs, sidebars, and toggles all have improved contrast and consistency across the entire app.

Call Breakdown now includes a Number tab showing which numbers are receiving calls, with share percentages Recommendations are smarter. they aggregate across your call flows and can be bulk-enabled with one click (with undo) Today chart uses cleaner straight lines and trims yesterday's comparison at the current hour KPI cards show unique callers and qualified call percentages

The dashboard has been completely redesigned. Your new home screen features a live "Today" chart comparing today's calls against yesterday, with a metric switcher for qualified calls, total calls, revenue, and minutes. Below the fold: call volume trends, call outcomes, peak hours, AI lead quality distribution, top callers, calls by source, and recent activity. all in a clean grid layout.

The dashboard now shows smart suggestions based on your account setup. Get prompted to enable features like AI Intelligence on specific call flows, Caller ID, or Robocall Blocking. right when they're relevant. Each recommendation explains what it does and why it matters.

New call flows now have call recording, AI transcription, and a recording message enabled by default. Toggling recording on also auto-enables AI intelligence. Less setup, more insights from day one.

Incoming calls now show the caller's name above the phone number in your call log and call details. Works automatically for all calls.

AI lead scores now factor in call duration for more accurate results. Short hang-ups score lower, longer conversations get a boost.

All Pay Per Call management is now in one tabbed page: Overview, Buyers, Affiliates, Offers, Applications, Payouts, and Settings. No more jumping between sidebar items.

You can now approve or reject affiliate applications directly from the Applications tab, with optional number assignment on approval.

When Pay Per Call offers are enabled, a sidebar panel shows your active offers in real time.

Alert banners no longer push the sidebar off screen on smaller viewports.

Combined port in, port out, transfer in, and transfer out into one tabbed page at Numbers → Move Numbers. Port in includes drag-and-drop file uploads for LOA and bill copies. Port out form auto-fills your name and email.

Settings now uses horizontal underline tabs instead of a redundant vertical sidebar.

Support ticket chat is now a fixed-height card with scrollable messages and a pinned reply input. No more scrolling the entire page.

Public marketplace with hundreds of offer pages across multiple categories. Search and filter offers by name, category, and description.